Radio Agnes B.
customer service
Customer service

If you have a question or problem regarding an online order or a purchase from a specific store, please complete the following form:

First name

Last name

Email address

Your order number


Your message

For all requests regarding agnès b. beauty products, please contact the Club des Créateurs de Beauté directly Le Club des Créateurs de Beauté
Practical guide

For a period of 10 days after you receive your parcel, will pay for the cost of returning any articles you do not wish to keep (offer valid only for packages posted in Metropolitan France).

In each package you will find a label marked Colissimo Services France, together with a RETURNS VOUCHER.
All you have to do is place this RETURNS VOUCHER inside your package (this is necessary for your order to be processed), stick the Colissimo Services France label on the outside and take it to the post office. Your parcel will be given priority treatment and we will proceed to reimburse the returned products.
So in future you can try on the goods you have purchased in the peace of your own home and take your time to decide.

See you soon on